Your order will be packed and dispatched as soon as possible and within the timespan stated on each product - page. I ship twice a week but if you need to get your goods earlier, just contact me in advance to arrange an express service. Please note, that the delivery times depend on your destination and on the number of goods ordered.

SWITZERLAND

Flatrate: 8.00CHF

Domestic orders (within Switzerland) will be shipped for a flatrate of 8.00CHF. The package will usually be delivered within 24 hours (workdays) after dispatch. In case, you ordered goods with various dispatch times, the order will be shipped as soon as it is complete (longest time to dispatch as reference).

EU

Flatrate: 14.00CHF

Orders from countries that are part of the European Union (EU) will be shipped for a flatrate of 14.00CHF. The time of delivery depends on your location. In case, you ordered goods with various dispatch times, the order will be shipped as soon as it is completed (longest time to dispatch as reference).

 

PLEASE NOTE: Switzerland is no part of the EU. Possible collected import taxes and duties may be charged at your expense!

REST OF THE WORLD

Flatrate: 28.00CHF

International orders will be shipped for a flatrate of 28.00CHF. The time of delivery depends on your location. In case, you ordered goods with various dispatch times, the order will be shipped as soon as it is completed (longest time to dispatch as reference).

 

PLEASE NOTE: Possible collected import taxes and duties may be charged at your expense!

> > >  R E T U R N  P O L I C Y  < < <

I want you to be 100% satisfied with your goods! Therefore, I try to provide you with detailed product desciptions and sizing information to avoid unnecessary returns.

 

If you wish to return an item, please do so within 7 days of receipt at your own expense. All items must be returned unused, unwashed, with all orginal tags attached and in the same condition as it was received. After having received your returned item I will refund the purchase amount (excluding shipping costs) within 30 days. If you have any questions regarding returns, please contact me: info@prettielanes.com.

 

Non - returnable goods: Please note, that true vintage items, goods especially made for you ('made-to-measures'/custom) and jewelry (hygienic reasons) cannot be returned.


For more detailed information please find below my General Terms & Conditions in pdf

(German and English version available):

Allgemeine Geschäftsbedingungen Deutsch.
Adobe Acrobat Document 540.5 KB
General Terms and Conditions English.pdf
Adobe Acrobat Document 656.0 KB


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