HOW DO I ORDER?

(1) When you found a product you want to order, put it into the cart by clicking the 'BUY' - button (right upper corner

of product page).

*Please always have a look at current turnaround-times that are stated below that button or you can find them at the bottom of my website, respectively here >>>

 

(2) You can now go to checkout or further shop and add more products to the cart.

 

(3) Checkout Process:

(3.1)  Shopping cart review, possibility to enter a discount code and to write an additional note to the seller.

(3.2) Enter your personal data (information with an asterisk are obligatory)

(3.3) Choose your payment method (--> payment options: Banktransfer/Pre-Payment, PayPal, Credit Card)

(3.4.) Review your order and confirm 

You have successfully placed your order and will receive a confirmation email, including all information.

 

(4) In case you ordered a made-to.-measure item:

    At the order confirmation page, you will be provided with a link that directly leads you to the measurement form

to fill in your measurements right away or to do it later via the always accessible website tab 'Submit your measurements'

 

(5) Production Process:

(5.1)  The manufacturing of your garment(s) starts after the full payment was received by PRETTIE LANES, in the turnaround time stated at the product pages at the day of the payment (not the day of your order. Especially applies to pre-payments).

(5.2) By that you should have send your measurements to us. If there seems something unrealistic with your measurements, You will be contacted for clarification (in case of a made-to-measure dress)

(5.3) Pattern creation of your garment(s)

(5.4) Manufacturing/Sewing of your garment(s)

 

(6) Your order is ready to be packed (please note prolonged production times when you order more then one product)

and shipped out to you. You will receive a shipping confirmation email for your information.

MY FAVOURITE DESIGN IS SOLD OUT - WILL IT COME BACK AGAIN?

All of PRETTIE LANES' designs are limited editions. Once sold out, a design will never come back in exactly the same style. However, a similar design might come back in a different colorway/fabric in the future.

CAN I RETURN ITEMS?

You surely have a right of return on third-party products, standard size items and hats.

Excluded from this right of return are: made-to-measure clothing and any customized items, jewellery, true vintage items. If you want to return an item it has to be returned insured and at your cost. Your payment will be refunded (excluding initial shipping costs) within 30 days after your package was received and only if the items are in the condition they were sent. For further details and deadlines, please see my 'General Terms and Conditions' or my Shipping & Returns - section.

CAN I ORDER CUSTOM CLOTHING?

Special occasion? Party? Contest?

In case you have a special idea for a garment that you wish to order, please just contact us here for custom day wear or directly via email: info@prettielanes.com. PRETTIE LANES is always happy to make dreams come true. However, capacities for individual orders are always limited and hence a 'first come, first served' policy applies. Please plan wisely and ahead of time as turnaround times can vary between several weeks or regularly up to several months(!)

 

Wedding? Red Carpet? Show Act?

The inhouse and second brand under the umbrella of PRETTIE LANES - ´Franziska Schlupski Switzerland´ - assists you with all inquiries about luxury, high end evening & bridal couture. 100% Handmade in Switzerland.

Email: info@franziskaschlupski.com

 

Vintage Reproductions?

Please note: PRETTIE LANES does not offer reproductions on true vintage pieces. We appreciate and after all value the work of other artists/designers and the time and effort they put into creating a garment. Hence, Designer Franziska Schlupski is not willing to simply 'copy' a design from someone else as this is not the approach as an artist nor as a business woman.

WHAT DOES FLATRATE SHIPPING MEAN?

Flatrate shipping means that you can buy as many items as you wish for a fixed postage. For more information, please have a look at my 'Shipping & Returns' - section.

DO I HAVE TO PAY DUTIES/IMPORT TAXES WHEN ORDERING WITH YOU?

Switzerland is not a member of the European Union. If you are located outside Switzerland, you will have to pay import fees/duties for your order. The amount depends on your location and on the value of your order.

WHAT IS YOUR MANUFACTURING TIME? (time to produce the garments)

Current turnaround times are always stated on each individual product page below the price and at the very bottom of this website. You will be notified by email as soon as your order has been shipped. Please note: Orders are shipped as soon as they are completed (no partial shipments). In addition, if you order more than one garment, manufacturing times might be prolonged, depending on how many items you ordered.

HOW CAN I PAY?

You can pay via PayPal, Credit Card (=PayPal without having an PayPal account) //More info//

CAN I BUY VOUCHERS?

Please have a look at the 'Gift Cards' - section for vouchers.

I DO NOT WANT TO MISS NEW DESIGNS! HOW CAN I STAY INFORMED?

If you never want to miss news or special deals, feel free to follow PRETTIE LANES via Social Media: Facebook or Instagram. Or join our free Newsletter and receive 10% off your next order as a thank you for signing up.

Limited Editions


Away from mass production and sameness - PRETTIE LANES fashion designs & hats are sold in limited editions only keeping pieces special. Once sold out - a design will never be available again in the exact same style. Each piece is exclusively sold via this online boutique.

 

swiss made


Environmentally conscious, each garment is designed & handmade from natural and bio degradable fabrics (no polyester, elasthane) in PRETTIE LANES' private house atelier in Switzerland. The majority of products is made to order. No surplus - no garment waste.  Ethically manufactured, slow fashion from Switzerland.

 

period authentic


PRETTIE LANES creates new, midcentury style, true to era designs, yet no vintage reproductions. With vintage sewing and construction techniques & period accurate materials, each piece has the signature vintage look & feel. Vintage inspired fashion based on modern values.

 

size inclusive


The inhouse design and manufacturing process at PRETTIE LANES allows for customized designs as well as customized sizing. Body positivity is one of the core values of the company that serves clients of all shapes and sizes and provides them with a custom-made, fitted garment.

 


CUSTOMER SERVICE


info@prettielanes.com

Contact form

 

FAQ

 Sizing

Gift Cards

 

about


PRETTIE LANES offers much more than a handmade, period - authentic design.

It sells the new, traditionally fashioned alternative to true vintage, in your size...

//more about the story behind//

 

 Standard Manufacture Times

Hats & Garments:

Ready to Ship or

made to order from 5 Weeks

 

 

SOCIAL MEDIA


 

 

 


payment


PayPal

Credit Card

//more information//

shipping & returns


Worldwide Flatrate Shipping

Switzerland 9,- CHF

International 28,- CHF


No returns for customized items.

//more information//

 

General Terms & Conditions

 

 

 

press


In the Media

 

Press inquiries:

info@prettielanes.com