HOW DOES ORDERING WORK?

(1) When you found a product you want to order, put it into the cart by clicking the 'BUY' - button (right upper corner

of product page).

*Please always have a look at current turnaround-times that are stated below that button. There are products made-to-order (turnaround times) and ready to ship (immediate shipping) products.

 

(2) You can now go to checkout or further shop and add more products to the cart.

 

(3) Checkout Process:

(3.1) Shopping cart review, possibility to enter a discount code and to write an additional note to the seller.

(3.2) Enter your personal data (information with an asterisk are obligatory)

(3.3) Choose your payment method (--> payment options: PayPal, Credit Card)

(3.4.) Review your order and confirm 

You have successfully placed your order and will receive a confirmation email, including all information.

 

(4) In case you ordered a made-to.-measure item:

    At the order confirmation page, you will be provided with a link that directly leads you to the measurement form

to fill in your measurements right away or to do it later via the always accessible website tab 'Submit your measurements'

 

(5) Production Process (in case of made-to-order / custom products):

(5.1)  The manufacturing of your garment(s) starts after the full payment was received by PRETTIE LANES, in the turnaround time stated at the product pages at the day of the payment (not the day of your order. Especially applies to pre-payments).

(5.2) By that you should have send your measurements to us. If there seems something unrealistic with your measurements, You will be contacted for clarification (in case of a made-to-measure dress)

(5.3) Pattern creation of your garment(s)

(5.4) Manufacturing/Sewing of your garment(s)

 

(6) Your order is ready to be packed (please note prolonged production times when you order more then one product)

and shipped out to you. You will receive a shipping confirmation email for your information.

MY FAVOURITE DESIGN IS SOLD OUT - WILL IT COME BACK AGAIN?

All of PRETTIE LANES' designs are limited editions. Once sold out (non-reorderable product), a design will never come back in exactly the same style. However, a similar design might come back in a different colorway/fabric in the future. Some products appear as "sold out" but have the marking "reorderable" - in this case, the current product is re-produced and will be restocked soon. Each garment and product at PRETTIE LANES is handmade and limited edition. If a product is marked "sold out" and "non-reorderable" this item is gone forever and won´t be restocked in the future.

CAN I RETURN ITEMS?

 

Excluded from this right of return are: all products that are made-to-order, made-to-measure clothing and any customized items, jewellery, true vintage items. If you want to return an item it has to be returned insured and at your cost. Your payment will be refunded (excluding initial shipping costs) within 30 days after your package was received and only if the items are in the condition they were sent with all tags still attached. For further details and deadlines, please see my 'General Terms and Conditions' or my Shipping & Returns - section.

CAN I ORDER CUSTOM CLOTHING?

PRETTIE LANES does not take any more clients for individually designed garments.

 

Red Carpet? Evening event?

The inhouse couture atelier of PRETTIE LANES assists you with all inquiries about luxury evening couture. 100% Handmade to your measurements in Switzerland.

 

WHAT DOES FLATRATE SHIPPING MEAN?

Flatrate shipping means that you can buy as many items as you wish for a fixed postage. For more information, please have a look at my 'Shipping & Returns' - section.

DO I HAVE TO PAY DUTIES/IMPORT TAXES WHEN ORDERING WITH YOU?

Switzerland is not a member of the European Union. If you are located outside Switzerland, you will may pay import taxes/fees/duties for your order. The amount depends on your location and on the value of your order and is the sole responsibility of the customer.

 

If you are located within the European Union (EU), please visit the Information page "CUSTOMS DUTY & TAX INFO" to find out detailed information about how to estimate your expected import value.

WHAT IS YOUR MANUFACTURING TIME? (time to produce the garments, turnaround time)

Current turnaround times are always stated on each individual product page below the price. You will be notified by email as soon as your order has been shipped. Please note: Orders are shipped as soon as they are completed (no partial shipments). In addition, if you order more than one garment, manufacturing times are slightly prolonged, depending on how many items you ordered.

HOW CAN I PAY?

You can pay via PayPal and Stripe (Credit Card). //More info//

CAN I BUY VOUCHERS?

Please have a look at the 'Gift Cards' - section for vouchers.

I DO NOT WANT TO MISS NEW DESIGNS! HOW CAN I STAY INFORMED?

If you never want to miss news or special deals, feel free to follow PRETTIE LANES via Social Media: Instagram. Or join the free Newsletter .

NEW DESIGNS launch year-around.

CUSTOMIZE your size & add extras.

WORLDWIDE SHIPPING 38,-CHF


Limited

editions


Away from mass production and sameness - PRETTIE LANES fashion designs & hats are sold in limited editions only. Once sold out - a design will never be available again in the exact same style & color to maintain specialty and exclusivity. Following a sustainable, made-to-order policy, you can order your very own PRETTIE LANES original via this online boutique or via the official Showroom only.

 

 

swiss

handmade


Environmentally conscious, the day wear creations and hats are designed & handmade to order from era accurate, natural-,  bio degradable fabrics and durable materials in PRETTIE LANES' in-house atelier in Zurich, Switzerland. Ethically manufactured, slow fashion without any surplus or garment waste produced.

 

 

period

authentic


PRETTIE LANES offers the new, traditionally fashioned alternative to true vintage in your size - the original since 2015. The designs are manufactured using finest, historically accurate sewing and construction techniques as well as period accurate materials, creating that signature vintage look & feel emphasized by a generous amount of hand-stitched details - a luxury component all PRETTIE LANES originals feature.

 

 

size

inclusive


The in-house design and manufacturing process at PRETTIE LANES allow for customized designs as well as customized sizing. Choose a custom waist, a custom bodice length, a custom skirt length or go for a full made-to-measure. Body positivity is one of the core values of this company that cherishes and serves clients of all shapes and sizes around the globe.

 


small

business


Welcome to one of the smallest „fashion houses“ in the world! PRETTIE LANES is an independent one-woman business with the designer & owner F.Schlupski caring about each process on her own- from the design & pattern creation to sourcing, manufacturing, marketing & more. To date PRETTIE LANES serves clients in more than 41 countries worldwide with day- and festive attire, hats and evening couture. Shop small - Enjoy the special!

 


showroom


Feel free to get in touch for an appointment to visit the Prettie Lanes Showroom in Kanton Zurich, Switzerland. Services offered: measuring service for made-to-measure & custom orders, fabric selection for custom orders, design discussion for custom orders. More information here >>>


CUSTOMER SERVICE


about


PRETTIE LANES offers much more than a handmade, period - authentic design. It sells the new, traditionally fashioned alternative to true vintage, in your size...

//more about the story behind//

 

Visit the Showroom

 Legal Information

 

     

 

SOCIAL MEDIA


PRETTIE LANES on:

 

Instagram

Facebook

Pinterest

YouTube

 

 

 

 


payment


shipping & returns


Worldwide Flatrate Shipping*

Switzerland 11,- CHF

International 38,- CHF

 

SHARE & CARE

Bundle orders & Share the flatrate.

Use code "BUNDLE" for internat. orders.

Use code "BUNDLE-CH" for Swiss orders.

 

press


In the Media

 

Press inquiries:

info@prettielanes.com